If you want to make a complaint about your pension scheme or provider, it can be difficult to know where to start. Read our guides to find out when to approach the Pensions Advisory Service or refer your complaint to the Pensions Ombudsman.
Answers to your problems
Can I claim mis-sold pension annuity compensation?
The regulator has serious concerns that some pension schemes had seriously breached the rules by not telling people they could shop around for their annuity.
Who do I complain to about my pension scheme?
Which? explains who to complain to and how to seek help if you have a complaint about your pension scheme or pension provider.
Step by step guides
How to spot a pension scam
Pension reforms will give the over-55s the freedom to cash in their pensions. Scammers will try to take advantage of confusion surrounding new pension options.
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Pensions aren’t easy to deal with. Yet we all rely on them for our retirement years. We need the government and regulator to deliver vital changes that will help us make the most of our pension savings.