20 Oct 2023

Best packaged bank accounts 2024

We reveal which packaged accounts offer the best value based on cost, the quality of the travel insurance, breakdown cover and other benefits.

Chiara CavaglieriSenior researcher & writer

In this article

What is a packaged bank account?
Best and worst packaged bank accounts
Packaged bank account reviews
'Pick and mix' packaged accounts
Is it worth paying for a packaged account?
More on packaged bank accounts
How we analyse packaged bank accounts

What is a packaged bank account?

Some current accounts come with extra benefits, such as travel insurance, car breakdown cover and mobile phone insurance.

In exchange you pay a monthly fee, which could be less than buying the insurances separately. But they're only great value if you actually use the benefits.

Here we reveal the best packaged accounts and explain whether they're worth buying.

Best and worst packaged bank accounts

We've scored a range of leading accounts, all of which offer travel insurance, breakdown cover and mobile or gadget cover.

Score breakdown

Overall score


eco buy best buy Nationwide BS FlexPlus	81%	78%	£13.00	£156.00
eco buy Co-operative Bank Everyday Extra	76%	73%	£15.00	£180.00
Halifax Ultimate Reward Current Account	70%	74%	£17.00	£204.00
Lloyds Bank Platinum	67%	72%	£21.00	£252.00
Bank of Scotland Platinum	67%	72%	£21.00	£252.00
Virgin Club M Account	66%	68%	£12.50	£150.00
Barclays Bank Account - with Travel and Tech Lite	64%	74%	£21.50	£258.00

Table notes Correct as of 7 August 2023. Customer score Based on a survey of 4,550 current account holders in August 2023. Overall score Weighted by the annual cost and extras such as interest-free overdrafts or cashback and credit interest (30%), quality of travel insurance (30%), car breakdown (30%) and mobile phone insurance (10%). See full methodology below.

Packaged bank account reviews

Nationwide FlexPlus – Best Buy

Nationwide’s 'FlexPlus' account topped our table again with an overall score of 81% and was the second-cheapest option we analysed (£13 a month).

Along with top policy scores for mobile insurance and breakdown cover, the FlexPlus account is also one of only three accounts to offer fee-free cash withdrawals and spending abroad, along with the Virgin Money Club M account and the Monzo Premium current account (although Monzo Premium limits your fee-free overseas cash withdrawals to £600 a month).

The combination of a reasonable price, excellent policy scores and a customer score of 78% means Nationwide FlexPlus is a Best Buy packaged account. It also received our Eco Provider award for banking in September 2023.

Co-operative Bank Everyday Extra

Following closely behind Nationwide in our rankings is The Co-operative Bank's 'Everyday Extra' packaged account, scoring 76%.

It’s unique in that customers don’t pay any excess on travel insurance claims. However, only those under the age of 65 are covered for winter sports by its travel insurance.

You can also add the free 'Everyday Rewards' scheme to earn up to £2 cashback and 2p per debit card purchase (max £1.20) for every month that you: pay in £800, pay out four direct debits, stay within the agreed overdraft limit, get paperless statements, and log in to mobile or online banking.

The Co-operative Bank received our Eco Provider award for banking in September 2023.

'Pick and mix' packaged accounts

Barclays offers a different style of packaged account by giving you the option to add insurance to your existing current account.

You can choose between two levels of cover for both travel insurance (includes breakdown cover) and gadget insurance. Barclays’ bolt-ons continue to be relatively expensive – even choosing the least comprehensive insurance options (Barclays Tech lite and Travel) will cost you £100 more than Nationwide's FlexPlus account.

Is it worth paying for a packaged account?

Packaged accounts can be great value, particularly those at the top of our table, but only if you're actually using the benefits.

And some of the 'benefits' just aren't that much use. So if you're thinking of opening a fee-charging bank account, or already have one, ask yourself these key questions:

How many of the benefits do I really need?
Does the insurance give me the right amount of cover?
Can I get any of the benefits cheaper elsewhere?
Am I already covered?

Take the time to see what else is on the market, making sure that you don't have duplicate cover elsewhere: mobile phones and gadgets may be covered by your home insurance, for example, and some car insurers include breakdown cover as standard.

To avoid wasting your money, keep an eye on annual statements, and switch to a free account if you're not making the most of the perks you're paying for.

If you do have a packaged account, you should be given ample notice of any changes, as well as an annual eligibility statement prompting you to assess whether the account is still worth paying for.

Think about the way you run your account. For example, if you tend to use an overdraft from time to time, a standard account may save you money on fees and charges.

Go further The Money Helper bank account fees and charges tool can help you compare current accounts offered by most banks based on what they charge for different services and facilities.

More on packaged bank accounts

You generally need to be over 18 to open a packaged bank account.

There aren't usually upper age limits for opening accounts - but there will be for some of the insurance they come with.

Standard travel insurance upper limits range from 70 to 80.

NatWest/RBS and Nationwide will theoretically offer cover whatever your age - but only if you pay an additional fee when you reach 70. This is £75 per person at NatWest/RBS and £65 per account at Nationwide, meaning joint account holders only pay once.

You'll still need to disclose any medical conditions, which may or may not be covered.

If standalone travel insurance is expensive because of your age or health, a packaged account may actually be the cheapest option.

Check with your chosen bank first, though, as pre-existing medical conditions (PEMCs) aren't covered automatically. You'll need to declare these when you open the account and you may be asked to pay extra, or accept limited cover.

Insurers also ask to be informed of any material changes to your health, at which point they may re-screen you, which could result in the terms of cover changing or the premium going up.

Read more: best travel insurance if you have a medical condition

With mobile phone insurance, most banks will only cover your phone and limit claims to two a year, though Barclays, Virgin Money and Nationwide are more generous.

Barclays Tech Pack will cover up to four mobile phones and unlimited gadgets if they cost up to £1,500. It allows unlimited claims for damage or breakdown, four claims for loss or theft of mobile phones, and four claims for any claims for gadgets.

Nationwide protects multiple phones owned by you and family members living at the same address. Virgin Money will cover phones and gadgets owned by you and family members living at the same address.

Ask your bank whether there are any other steps you need to take to qualify for the benefits, such as registering your smartphone online.

Sharing a packaged account with someone you live with is a good way of getting more value from the account - apart from Monzo 'Premium', all of the accounts in our table can be held in joint names, meaning two people can be covered under the one fee.

Joint bank accounts aren't without risk - because you are both liable for any debts, regardless of who spends the money - and not all packaged accounts offer value for money.

There are rules in place to prevent insurance mis-selling within fee-charging bank accounts.

These force providers to a) check whether you are eligible to claim under each policy and make sure you know that information; b) establish whether each policy is suitable for you and alert you if some aren't; and c) provide you with annual eligibility statements prompting you to check if the policies still fit your needs.

Here are some other things to watch out for:

You were signed up without realising it Banks should not do this without your consent unless all customers on a previously free account are being switched to a packaged account.
You are no longer eligible to claim if your circumstances change, for example, if you pass the maximum age limit to claim on a travel insurance policy, your provider should inform you of this.
You have to activate the benefits before you can use them Check whether you need to do this when you open the account, otherwise you might find that your insurance is invalid and that you have been paying for something you can't use. If this wasn't explained to you and your insurance claim is rejected, you might have grounds for complaint.

If you think that the features of the packaged account weren't explained properly, or the benefits didn't apply to your circumstances, you might have been mis-sold the account.

First, lodge a complaint with your bank or building society. If after making a formal complaint, you disagree with their final decision, or if you don't hear from them within eight weeks, you have the right to take your complaint to the Financial Ombudsman Service.

How we analyse packaged bank accounts

What counts as a packaged bank account

There are plenty of accounts that charge a fee and offer perks. But to make our research useful to you, we only score accounts including the following:

worldwide family annual travel insurance, including winter sports (exclusions apply)
car breakdown for roadside assistance, home start and nationwide recovery. We've also noted which cover you in Europe, or provide alternative travel or accommodation while your vehicle is being repaired
mobile or gadget cover.

Which? Best Buys

A Which? Best Buy packaged bank account must prove it combines an excellent bank account, insurance policies and customer experience.

To do this we only make an account a Best Buy with an overall score over 75% and individual policy scores above 70%. A Best Buy account is also required to have a customer score of at least 70%.

Customer score

Which?'s rating for customer satisfaction, based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand to a friend.

We surveyed 4,550 members of the general public about their current accounts in August 2023.

Sample size as follows: Starling Bank (104), First Direct (113), Monzo Bank (191), Chase (141), Revolut (137), Nationwide Building Society (347), Bank of Scotland (131), Metro Bank (101), Ulster Bank (83), Halifax (415), The Co-operative Bank (76), Virgin Money (115), Lloyds Bank (460), Santander (434), NatWest (401), RBS (136), Danske Bank (54), HSBC (323), Barclays Bank (461), TSB (133), Bank of Ireland UK (106).

Product score

We analyse dozens of different elements, including rewards and benefits, fees and charges, how you can operate the account and the quality of the , to calculate a overall rating score.