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B&Q bathrooms review
In June 2023, we surveyed 6,833 people about their bathrooms to reveal how B&Q bathrooms compare with rival brands such as Homebase, Victoria Plum and Wickes.
We awarded overall scores and star ratings according to how customers rated B&Q as a bathroom retailer. The survey also asked them about B&Q bathroom products in general, and about individual fixtures and fittings including baths, shower enclosures, sinks and cabinets.
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Is B&Q a good bathroom retailer?
We asked people about their experience with B&Q as a bathroom retailer.
The retailer that came top in our survey got 83%, but the company at the bottom of the table got 67%.
B&Q as a retailer | |
Customer score | |
Range of suites | |
Quality of advice from staff | |
Ease of delivery | |
Dealing with problems | |
Quality of delivery | |
Value for money |
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B&Q bathroom products rated
We also asked those who had bought B&Q bathroom products what they thought about the quality, durability and value for money.
The gap between brands at the top and bottom of the table was even bigger – ranging from 67% to 87%.
B&Q bathroom products | |
Customer score | |
Quality of products overall | |
Quality of finish (eg scuffs and marks) | |
Durability | |
Value for money |
See how B&Q compares with other brands in our pick of the best and worst bathroom brands.
B&Q's bathroom fixtures and fittings
Finally, we asked respondents how they rated individual fixtures and fittings such as shower enclosures, sinks, taps and toilets from B&Q.
Several brands were rated the full five stars for both the quality and durability of their shower enclosures and sinks.
B&Q bathroom fixtures | ||
Item | Durability | Quality |
Bath | ||
Shower enclosure | ||
Cabinets | ||
Sink | ||
Toilet | ||
Taps |
See how B&Q's bathroom fixtures compare with other leading brands in our pick of the best bathroom sinks, taps, toilets, baths and showers.
B&Q bathroom suites, stores and services
B&Q has more than 300 stores nationwide. You can use its online 'Find a store' tool to locate your nearest branch and check which services it offers.
It sells a range of modern and traditional bathroom suites. Many of its sinks, toilets and baths are from its own GoodHome and Cooke & Lewis brands. It also stocks a range of other brands, such as Ideal Standard and Vitra.
You can choose from a wide range of bathroom furniture, from fitted vanity units to standalone storage. B&Q's range of taps includes big brands such as Bristan and Grohe, as well as its own GoodHome models.
B&Q stocks a range of mixer, electric and power showers from a number of brands, including Aqualisa, Mira and Triton. It also sells shower enclosures and components for wet rooms.
The company also offers an end-to-end bathrooms service, which includes installation and starts with a free in-store or online planning appointment. B&Q says it partners with approved and vetted local installers to carry out your project.
Visit the website for information about B&Q's bathroom installation service. You can also visit use Which? Trusted Traders to find an independent bathroom installer near you.
Visit our page on bathroom design for ideas on creating your perfect space, plus advice on how to cut the cost of your bathroom.