Wickes bathrooms review

Our latest survey reveals what customers really think of Wickes bathrooms – does the brand offer quality, value and good service?
Adam SnookResearcher & writer
George ThompsonMarket analyst
a modern bathroom with beige walls and a large shower enclosure

In June 2023, we surveyed 6,833 people about their bathrooms to reveal how Wickes' bathrooms compare with rival brands like B&Q, Homebase and Victoria Plum.

As well as asking Wickes customers to rate them as a retailer, we also got them to assess the company's bathroom products in terms of quality, durability and value for money.

Finally, we asked customers to rate Wickes' individual fixtures and fittings, like sinks, taps, toilets and cabinets. 


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Is Wickes a good bathroom retailer?

We asked people about their experience with Wickes as a bathroom retailer. 

The retailer in pole position in our survey got 83%, but the company at the bottom of the table got 67%. 

Wickes as a retailer
Customer score
Range of suites
Quality of advice from staff
Ease of delivery
Dealing with problems
Quality of delivery
Value for money

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Wickes bathroom products rated

We also asked those who had bought Wickes bathroom products what they thought about the quality, durability and value for money. 

One company scored a confidence-inspiring 87%, while the lowest scored 67%.

Wickes bathroom products
Customer score
Quality of products overall
Quality of finish (eg scuffs and marks)
Durability
Value for money

See how Wickes compares with other brands in our pick of the best and worst bathroom brands

Wickes bathroom fixtures and fittings

Finally, we asked respondents how they rated individual fixtures and fittings such as shower enclosures, sinks, taps and toilets for Wickes.

Several brands scored the full five stars for both quality and durability for its shower enclosures and sinks.

Wickes fixtures and fittings
ItemDurabilityQuality
Bath
Shower enclosure
Cabinets
Sink
Toilet
Taps

See how Wickes' bathroom fixtures compare with other leading brands in our pick of the best bathroom sinks, taps, toilets, baths and showers.

a very large grey bathroom with large square feature bath

Wickes bathroom suites, stores and service

Wickes launched in the UK in 1972 and now has more than 230 stores nationwide. All of Wickes' bathroom suites are own brand. 

Online and in-store, Wickes sells a wide range of fitted and freestanding bathroom furniture in modern and traditional designs, with a number of configurations and options available. 

You’ll also find a range of power, electric and mixer showers from a number of brands including Bristan and Triton, as well its own. It also sells standalone shower enclosures, screens for shower baths and components for wet rooms.

The retailer has everything you need to kit out your bathroom, from lighting and mirrors to bathroom paint, flooring, tiles and wallpaper. As well as browsing the Wickes website, you can download a brochure or have one posted to you.

Wickes offers an online bathroom planner, a free bathroom design service and an optional fitting service (at extra cost).

If you prefer to use a local, independent installer. Use Which? Trusted Traders to find someone near you.

For advice on getting a new bathroom at the right price, read our guide on how to plan and buy a bathroom suite. Visit our page of bathroom designs for ideas on creating the perfect space.


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