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Admiral is part of the Admiral Group - currently the UK's largest car insurer. Bell, Diamond, Elephant and Gladiator are also Admiral brands.
We've reviewed four of Admiral's policies - Essential, Gold, Platinum and Littlebox.
Admiral policies are underwritten by Admiral Insurance (Gibraltar) Limited.
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Get a quoteHere's how Admiral scored in our latest survey:
See how this compares with the best car insurance.
Admiral's standard Gold policy scored 59% - below the average of 64% in our analysis so it's in the bottom half of our table.
It includes an 'uninsured driver promise', which means you can claim without worrying about your no-claims discount if you're involved in an accident caused by an uninsured driver. It also guarantees repairs that it organises, for the lifetime of the vehicle - which only a minority of insurers do.
Areas in which it fell down included low levels of cover for windscreen and windows damage, and a high cancellation fee of £60.
Gold's personal belongings cover provides up to £300 per claim (an average amount). However, it's one of a minority of policies that cover mobile phones, laptops and tablets. Most exclude some or all of these items.
Admiral's Essential policy offers a lower level of cover and earned 58% in our analysis - in the bottom 40% of policies rated. Littlebox - Admiral's telematics (or 'black box') offering - received the same score.
Its pricier Platinum policy received 59% in our analysis, the same as Gold. This policy comes with breakdown cover, which isn't reflected in our scoring.
Fire excess | Varies | |
Theft excess | Varies | |
Accidental damage excess | Varies | |
Windscreen replacement excess | £115 | |
Is the policy holder's NCD affected if car is hit while parked | Yes - but can be reinstated | |
Windscreen damage - limit per claim | Market value / £50 | |
Window damage - limit per claim | Market value / £50 |
Tables last updated February 2024. Next update January 2025. We recommend checking policies before buying.
We asked Admiral customers who have recently made a claim how they felt about their car insurance.
Admiral earned a customer score of 60% - which is poor and places it in the bottom half of our table. It was the same with its claims-specific rating. Admiral's 56% places it last out of 25 insurers.
Here's how customers rated Admiral in various areas of service:
Application process | - |
Clarity of policy | |
Dealing with queries | |
Ease of managing your policy online | |
Fair treatment of longstanding customers | - |
Dealing with complaints | |
Value for money |
Table last updated in February 2024. Next update in January 2025. A dash '-' indicates insufficient sample size (less than 30) to generate a star rating.
Admiral's policies are generally cheapest to buy on comparison websites. Its policies can be bought on the following ones:
Discounts are available for covering multiple vehicles and for taking out both car and home insurance with Admiral. It also provides a discount to drivers with dash cams.
Above information correct as of December 2023.
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If you need to make a claim with Admiral car insurance call 0333 220 2033 or you can start a claim online.
How can I cancel Admiral car insurance?
To cancel your car insurance with Admiral, you can choose from these options:
Phone: call them at 0333 220 2000 during weekdays between 9am and 6pm, and on weekends between 10am and 4pm.
Email: send an email to cancel your policy. You can expect a reply within around 24 hours.
Live chat: use the live chat feature on Admiral's website - available Monday to Friday from 9am-6pm, and on weekends from 10am-4pm.
Can I drive any car with Admiral comprehensive insurance?
Like most comprehensive policies, Admiral's policies include Driving Other Cars (DOC) cover. As the name suggests, this covers you for driving vehicles other than the one named on your Admiral policy.
However, the cover is for emergency situations - not sustained or everyday use. And not all policyholders are covered - just those aged 25 and over with a full manual licence.
Also, you won't get full comprehensive cover when driving another car, but third party cover only.
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