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John Lewis home insurance

Read our expert review of John Lewis home insurance. Find out how we rate its policy against other providers
Dean SobersSenior researcher & writer

What does John Lewis offer?

John Lewis has been around for more than 150 years and is one of the most well-known high street names. However, it also offers a range of financial products, including home insurance, car insurance and pet insurance.

Its home insurance products are underwritten by Great Lakes Insurance UK Limited. 

It offers three levels of cover for standard homes: Bronze, Silver and Gold. Here, we've reviewed the three policies covering standard homes.

Burst pipes cover comes as standard with its Silver policy, as does cover for stolen (but not lost) keys. You can add on accidental damage cover, home emergency cover, personal possessions cover, boiler cover and legal protection.

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Does John Lewis offer the best home insurance?

We've rated dozens of insurers on their policies and, where possible, customer service. 

Members can log in to read our full reviews. If you're not already a member, join Which? and get full access to these results and all our reviews.

How good are John Lewis home insurance policies?

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

How did customers rate John Lewis home insurance?

We've talked to customers who recently claimed to score insurers on their customer and claims service. 

Members can log in to see these scores. If you're not already a member, join Which? and get full access to these results and all our reviews.

How can you save money on John Lewis home insurance?

Unusually, whether you pay up front or in monthly instalments with John Lewis, the price remains the same.

John Lewis tells us that its prices are also the same no matter how you buy it, whether that's by phone, online or through a comparison website. You can find its policies on the following price comparison sites:

  • Compare the Market
  • Confused.com
  • Go Compare
  • MoneySupermarket

If you have an alarm system, you'll receive a discount in your premium.

What is the John Lewis claims number?

You can make a claim online using a John Lewis claims form. If you'd prefer to call, you can contact them on 0345 608 9001.

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