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PanasonicKX-TGC420EB

Phone & answering machine
1 handset

£32.99View retailers

Test score

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The Panasonic KX-TGC420EB is a simple, but smart-looking cordless phone. It has a number of features, including call-blocking and an answering machine. But is it as straightforward to use as it looks, or is this sleek phone all style and no substance? Read on to find out how it fared in our lab tests.

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cons

What's included?

What is it?
What's it like to use?
What's the sound quality like?
Is there anything I should watch out for?
Is there anything else I should know?
Should I buy it?

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KEY TEST RESULTS
Sound quality
Ease of use
Phone range

Apr 2022Last checked by Which?
Oct 2016First reviewed by Which?
Jul 2016Released

The overall Which? test score is made up of the following star ratings, all determined by our rigorous lab tests.

How we test cordless phones

5 Mar 2024

Sound quality

Overall
Phone sound quality
Loudspeaker sound quality
Answering machine sound
Ring volume

How we test sound quality

We make a series of calls from each phone while an expert checks the sound quality at both ends of the line. Our experts also listen to calls on the speakerphone and assess the sound quality of incoming and outgoing messages left on the answering machine.

Ease of use

Overall
Phone ease of use
Answering machine use

How we test ease of use

Ergonomic experts assess how easy it is to set up the phone, add contacts to the phone book and make and receive calls. We rate the general handling, including whether the buttons are well spaced and the display easy to read, and also assess how simple it is to operate the answering machine.

Phone range

How we test phone range

We check the range of each cordless phone by measuring the call quality on different floors within our laboratory and through steel and brick walls. We also note whether the phone will you if the signal is getting too weak before cutting out.

Features

How we test features

We check for the presence of useful features such as speed dial keys and a speakerphone as well as looking to see if the phone is hearing aid compatible. For models with an answering machine we also award extra marks to those that have large memories and can store lots of messages.

Call blocking

How we test call blocking

We test each model's capabilities by making calls to it from various types of phone numbers, to verify that the blocking is working as well as it should.

General
Type of device	Phone & answering machine
Number of handsets	1 handset
Phonebook size	120 contacts
Answering machine memory	30 minutes
Location of message indicator	Handset & base
Location of ringer	Handset & base
Handset display size	1.6-inches
Display type	Black & white

Features
Speed dial	Yes
Hearing aid compatible	No
Blocks mobile numbers	No
Blocks international numbers	No
Blocks withheld numbers	Yes
Blocks unavailable numbers	Yes

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PanasonicKX-TGC420EB

Lowest available prices