Lebara Mobile review

Lebara is a low-priced mobile provider offering a range of great value Sim-only deals. How did its customers rate it?

Before signing up for a new phone deal, read our review of Lebara to see how it did in our regular mobile phone satisfaction survey.

Discover which mobile network providers impressed their customers most in our latest survey, which reveals the best and worst mobile networks. 

What Lebara Mobile's customers told us

• 'My network coverage is as good as my previous (more expensive) provider.'
• 'I'm paying half the money I used to with a different network, for the same product.'

Lebara Mobile review

Customer score: 77% (tied 5th out of 17). Which? members can also read our full review, including how its customers rated it for key factors, such as customer service and network reliability.

If you're already a member, log in now, or join Which? today.

• Pros
• Cons
• Which? Verdict

Browse all of Lebara's Sim-only deals, or check our expert picks of the best Sim-only deals. 

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What network does Lebara Mobile use?

Lebara Mobile is a virtual provider, which means it uses another provider's infrastructure – in this case, the Vodafone network. It offers 4G and 5G coverage.

How good is Lebara's mobile coverage?

To check coverage where you live, use a Mobile network coverage checker. Simply enter your postcode into the map and it will tell you how good Lebara's parent network Vodafone's signal is in your area, as well as comparing it with the other providers.

Lebara Mobile's deals and incentives

Lebara Mobile only has Sim-only deals that come with no contract, ranging from 5GB for £4.50, to unlimited data for £22.50 a month. Most deals include unlimited minutes and texts. 

Most packages also include a selected number of international minutes to 41 countries, including Australia, Canada, New Zealand and the USA. 

Lebara includes free EU roaming on all deals, with unlimited data contracts being limited to 30GB fair usage. 

Lebara Mobile doesn't have the range of incentives offered by other networks, and its out-of-bundle prices aren't the cheapest. However, out-of-bundle charges are automatically set at zero, meaning no extra charges will be applied without your permission.

Compare the latest Lebara Mobile Sim-only deals at Which? Switch Mobile.

Does Lebara increase its prices each year?

As Lebara offers rolling 30-day Sim-only contracts, customers are not hit by costly inflation-based mid-contract price increases. Before the end of the month, you will be able to check what the price to renew is. 

If it does increase or is too expensive, you can simply switch to a different network with no penalty.

For more tips on how to avoid costly inflation-based price increases, read our guide to 10 ways to save money on your mobile phone bill.

Lebara Mobile stores

Lebara Mobile Sim cards and PAYG handsets are available from many supermarkets, but there are no dedicated Lebara Mobile stores where you can get help, should you need it.

To find help, you can contact Lebara by dialling 5588 on a Lebara Sim-enabled phone, calling 0207 031 0791 or via live chat on Lebara's website.

Find out how other providers fared in our guide to the best and worst mobile networks. 

Recommendations you can trust

Which? is independent – we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We're swayed by third parties and we don't accept freebies from product manufacturers or retailers. 

We buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.