Sky Mobile review

Sky Mobile is a low-priced mobile provider offering a range of good-value Sim deals. How did its customers rate it?

Before signing up for a new phone deal, read our review of Sky Mobile to see how it did in our mobile phone satisfaction survey.

Discover which mobile network providers impressed their customers most in our latest survey, which reveals the best and worst mobile networks. 

What Sky Mobile customers told us

• 'Sometimes reception drops in certain areas, but for the most part, everything is good.'
• 'Reasonable cost. Good network coverage. Ability to roll data.'

Sky Mobile review

Customer score: 68% (tied 10th out of 17). Which? members can also read our full review, including how its customers rated it for key factors, such as customer service and network reliability.

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• Pros
• Cons
• Which? Verdict

Browse all of Sky Mobile's Sim-only deals, or check our expert picks of the best Sim-only deals. 

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What network does Sky Mobile use?

Sky Mobile is a virtual provider, which means it uses another provider's infrastructure – in this case, the O2 network. It offers 3G, 4G and, more recently, 5G coverage.

How good is Sky's mobile coverage?

To check coverage where you live, use a mobile network coverage checker. Enter your postcode into the map and it will tell you how good Sky Mobile's parent network O2's signal is in your area and compare it with the other providers.

Sky Mobile deals and incentives

Sky Mobile offers various data allowances starting at £10 for 5GB up to £30 for 250GB, and all plans come with unlimited calls and texts. 

Sky also sells bundled phone contracts, which allow you to swap your phone any time after 31 days.

Customers also get unlimited streaming on Sky apps and data rollover with any Sim-only or contract deal.

Compare the best Sky Mobile Sim-only deals and see how much you could save.

Does Sky Mobile increase its prices each year?

In the past, Sky Mobile claimed not to increase prices mid-contract, and it still avoids using the inflation-based price increases favoured by other providers, such as the Big Four (EE, O2, Three, Vodafone). It did increase prices for some contracts this year, so consider this before committing to a lengthy phone contract.

Sky Mobile also offers rolling 30 day Sim-only contracts, where customers aren't hit by costly price increases. Before the end of the month, you will be able to check what the price to renew is. If it does increase or is too expensive, you can switch to a different network with no penalty.

For more tips on how to avoid costly inflation-based price increases, read our guide to 10 ways to save money on your mobile phone bill.

Sky Mobile stores

Sky Mobile products are available online or from Sky stores. You can find your nearest branch using the Sky store locator. If you need any help, you can get this via the Sky website or by calling Sky customer services on 0333 759 3978.

Find out how other providers fared in our guide to the best and worst mobile networks.

Recommendations you can trust

Which? is independent – we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We're not swayed by third parties, and we don't accept freebies from product manufacturers or retailers. We buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.