Fidelity investment platform review

Is Fidelity any good?

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What do customers say about Fidelity?

• ‘The website is easy to use and there is plenty of information. I'd like more ESG funds and better tracking of the performance of my entire package.’
• ‘I don’t have any experience of investing, but they have good information and guidance, and keep you informed well.’
• ‘Good for international trades but higher fees.’

How much does Fidelity cost?

If you have a general investment account and invest in shares, there's no platform charge. Trading and foreign exchange fees are the same whether you're investing in a Fidelity stocks and shares ISA or general investment account.

Annual platform charge: 

• 0.35% on amounts less than £25,000 if you have a regular savings plan; £7.50 a month if you don't
• 0.35% on amounts between £25,000 and £250,000
• 0.2% on amounts above £250,000 and less than £1 million
• 0.2% on amounts between £1 and £2 million
• No charge on amounts above £2 million

Trading charge: 

• £1.50 for deals as part of regular savings plan
• £7.50 for online share, investment trust and ETF deals
• No charge for trading funds

Foreign exchange charge: 

 This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.

• 0.75% up to £10,000
• 0.50% on any amount over £10,000 up to £20,000
• 0.25% on any amount over £20,000

How much would you pay to invest with Fidelity?

We've estimated the cost of investing over the course of a year in a Fidelity stocks and shares Isa, assuming that you make four purchases and four sales.

Costs will vary depending on how much you invest, and whether you trade funds or shares. 

Read our comparison of investment platform charges to see how much investing with Fidelity costs for a range of portfolios.

If you're thinking of using Fidelity to take an income from your pension in a drawdown plan, read our comparison of pension drawdown charges.

What can you invest in with Fidelity?

Fidelity accounts and services 

• Stocks and shares Isa (not flexible)
• General investment account 
• Income drawdown
• Self-invested personal pension (Sipp) 
• Savings account 
• Junior investment Isa 

Investments on Fidelity

• 3,074 funds (OEICs, multi-asset funds)
• 186 investment trusts
• 417 exchange-traded funds 
• 2,483 stocks

Correct as of January 2024

Is Fidelity good for ethical investors?

Fidelity provides a clear description of a fund's strategy and a list of its top 10 holdings, so you can see the companies that the fund has the largest stakes in.

However, it does not allow you to filter to find ethical or ESG (environmental, social, and governance) funds, despite having many other filters.

Investors using Fidelity can access online AGM voting on their investments, meaning you could vote on shareholder proposals on ESG issues yourself.

• Find out more: Ethical investing explained 

Is your money safe with Fidelity?

Fidelity is regulated by the Financial Conduct Authority and covered by the Financial Services Compensation Scheme (FSCS).

When you invest with an investment platform that's registered with the Financial Conduct Authority, your money will be ring-fenced and should be returned if a company goes bust without you having to wait alongside other creditors.

If ring-fencing failed, you would be compensated by the FSCS.

The FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk: there's no reason to use a claims management company.

You won't be compensated for investments falling in value, or if a company in which you hold shares goes bust, unless this poor performance resulted from bad advice given by a regulated Independent Financial Advisor that has since gone bust.

• Find out more: How the FSCS works