By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? will receive an affiliate commission which supports our mission to be the UK's consumer champion.
Wickes kitchens review: units, service and installation
We put Wickes kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Wickes.
Wickes has 230 stores across the UK, where you can shop for 'kitchens to suit any style and budget'. Their units are sold flat-packed.
To help you decide whether a Wickes kitchen is right for you, we tested two of their ranges in our lab: the Showroom and Ready to Fit ranges.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly
Wickes kitchens overall scores
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The top-scoring kitchen achieved 81% overall, while the lowest-scoring kitchen earned 59%.
Log in now or join Which? to reveal the results for Wickes kitchens.
| Unit | Overall score | Lab assessment score | Customer score | Customer service | How well the kitchen lasted |
|---|---|---|---|---|---|
| Ready to Fit | |||||
| Showroom |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and the feedback the brand received in our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted.
To see how Wickes fitted kitchens compare with other leading brands we reviewed, visit our best and worst kitchen brands page.
Wickes kitchen lab assessment score
We assessed Wickes' Ready to Fit and Showroom units in our lab to find out how well they stand up to everyday use.
Log in now or join Which? to find out how they scored.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Ready to Fit | |||||
| Showroom |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Find out how we test kitchens in our lab.
Wickes kitchen customer survey score
We also asked Which? members to rate their kitchens, and the standard of customer service they received from the brand.
Log in now or join Which? to find out what Wickes customers told us.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 297 Wickes customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
How to choose the best kitchen worktops, cabinets and doors for your home.
Wickes kitchen installation
Fitting a Wickes kitchen yourself
Both Wickes’ Ready to Fit and Showroom ranges come flat-packed, so we assembled and fitted them as part of our lab assessment to find out how easy this is.
Log in now or join Which to find out how easy it is to fit a Wickes kitchen yourself.
Does Wickes install kitchens?
Yes, it offers an optional fitting service at extra cost, using its national network of Wickes-approved kitchen installers. The fitting service includes a technical survey of your space before your kitchen is fitted.
We asked Which? readers who used Magnet's service to rate their experience and the quality of the installation.
Log in now or join Which? to reveal the results.
| Customer score | Arranging | Speed of installation | Installation quality and finish | Mess during and after installation | Keeping to arranged times | Communication | Resolving problems |
|---|---|---|---|---|---|---|---|
Table notes: Based on the responses of 297 Wickes customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
Compare kitchen installation services in our guide to the best kitchen fitters.
Finding a fitter for your Magnet kitchen
If you do not want to fit your kitchen yourself or use Magnet's installation service, you can buy your fitted kitchen from Magnet and hire your own installer.
To find a reliable fitter for your B&Q kitchen, use our free Which? Trusted Traders service.
Wickes kitchens: services and guarantee information
Does Wickes have a kitchen planner/design service?
Yes, Wickes offers a free design appointment, which you can choose to have in person or by video call. The designer will look at your space (and measure it, if they come to your home) and advise on what will suit your style and needs.
Once plans are ready, you'll be invited to a store to see the design as a 3D visualisation, discuss changes and get a quote.
Wickes also has an online kitchen planner you can play around with to find different combinations of ranges and colours.
Does Wickes sell kitchen appliances, flooring and tiles?
Yes, Wickes sells large kitchen appliances from a range of brands, kitchen flooring and wall tiles, all fitted at extra cost.
Visit our kitchen reviews and advice to find the best appliances for you.
Wickes kitchen guarantees
Wickes Showroom cabinets, hinges and runners have a 20-year guarantee, and doors and drawer fronts come with a 10-year guarantee.
The Ready to Fit units have a 10-year guarantee, and there's a five-year guarantee on doors.
The main conditions are set out on the Wickes website.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly