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19 Feb 2024

Cunard review

See how cruise line Cunard measures up against its rivals

Jo Rhodes

In this article

Who is Cunard
Cunard customer rating
What’s Cunard like?
Should I book with P&O?

Who is Cunard

Famous for its transatlantic crossings, this 180-year-old cruise line is owned by Carnival Corporation. Its 2,000-capacity ships are still named after British queens and sail from Southampton to New York, Norway and the Med.

Cunard customer rating

	Which? Recommended Provider?	Customer Score
Cunard	No	73%

Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company.

What’s Cunard like?

This luxury cruise line remains popular thanks to its black-tie galas and afternoon tea served by white-gloved waiters. Your cabin grade even determines which restaurants you dine in. Guests enjoyed the good food and congenial atmosphere. One told us: ‘The staff treat you very well, the boats are classy, as is the entertainment.’

But some passengers felt Cunard didn’t live up to its upmarket reputation and were unhappy about uninspiring port excursions, high drinks prices, service charges and $11.50 daily gratuities per person.