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23 Feb 2024

Disney Cruise Line review

See how Disney Cruise Line measures up against its rivals

Jo Rhodes

In this article

Who is Disney Cruise Line
Disney Cruise Line customer rating
What’s Disney Cruise Line like?
Should I book with Disney Cruise Line?

Who is Disney Cruise Line

The entertainment firm’s ships are floating theme parks. On Disney Cruise Line's newest vessel – 4,000-capacity Disney Wish – you can dine in restaurants inspired by The Avengers and Frozen, whizz down a flume in an inflatable raft and watch Broadway-style shows in the vast theatre.

Disney Cruise Line customer rating

	Which? Recommended Provider?	Customer Score
Disney Cruise Line	No	78%

Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company.

What’s Disney Cruise Line like?

The range of family-friendly activities includes a kids’ club, while adults can take refuge in child-free areas including a Star Wars-themed cocktail bar. Guests loved the ships’ five-star facilities and friendly atmosphere.

The cabins (complete with Disney artwork) and food were good too, but customer service was less magical, scoring only three out of five stars.

Even lifelong Mickey fans might baulk at the fantastical ticket price, and you pay extra for drinks, wi-fi, tips and some restaurants. One cruise-goer said: ‘The entertainment is first-class, but they’re much more expensive than similar cruises with other lines.’

Should I book with Disney Cruise Line?

If you haven’t set your heart on meeting Elsa, you can save a bundle by booking with a cruise line with facilities and entertainment just as good, such as Carnival.