Holiday deals you should book in May
03 May 2024
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P&O is the UK’s oldest and biggest cruise line, with year-round departures from Southampton. It’s owned by Carnival Corporation, the world’s largest cruise company, which is separate from P&O Ferries.
Which? Recommended Provider | Customer score | |
---|---|---|
P&O | No | 72% |
Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company.
P&O cruise ships have more than doubled in size in the past two decades, and some passengers complained about understaffing and slipping standards.
Passengers told us that the cabins and on-board facilities are up to the mark, but customer service, passenger-to-space ratio and food were merely average.
It remains readers’ most sailed-with cruise line, but it probably shouldn’t be. You’ll have a better time on many of its competitors.