Sixt review

Who is Sixt?

German brand Sixt began operating more than 100 years ago and has since expanded to offer car hire at locations across Europe, the USA and other key locations worldwide.

Which? verdict

While it’s still a company that can provide high-quality hire cars, there’s major room for improvement – especially on customer service and value for money.

Visit sixt.co.uk

Sixt customer ratings

If you want to see how Sixt measures up against its rivals, read our best and worst car hire companies page.

What’s Sixt like?

Sixt has been renting cars for more than a century, so you’d think with age it would have learned the value of good customer service by now. Sadly, its ratings didn't show that. 

It gets an average three-star rating in four categories, and a measly two stars out of five for value for money, so it needs to pull its socks up across the board to drag its ratings back to the level of previous years. It certainly needs to make its extra charges clearer, and easier to opt out of. And you told us it needs to be more upfront about the overall hire cost.

It did perform well for the age and condition of its cars, receiving the maximum five stars in that category. And there were some positive comments from customers: ‘Very pleasant staff, not too pushy,’ one said. Others told us they were upgraded free of charge.

Despite all this, its rating for value for money was extremely disappointing.  

Should I book with Sixt?

For a big-league company operating in more than 105 countries, its ratings are disappointing.  Alamo and Enterprise have better customer scores.