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Post Office travel insurance review

Which?'s expert review rates the Post Office's policy and compares it with dozens of other travel insurance providers
Dean SobersSenior researcher & writer
Post Office travel insurance review

Post Office travel insurance overview

Post Office offers three levels of annual and single trip cover - 'Premier' (the most comprehensive), 'Standard' and 'Economy' (the most basic), which we've reviewed.

If you're buying cover for your family, kids (under 18s) are covered free on these policies.

The provider additionally offers backpacker cover for travellers (aged 18-60) looking to make more extended trips - which we've not been able to review. 

The Post Office is underwritten by Astrenska Insurance Limited.

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Does Post Office offer the best travel insurance?

We've rated dozens of insurers on their policies and, where possible, claims service. 

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How good is Post Office's travel insurance policy?

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How good is the Post Office at handling claims?

The latest data from the Financial Conduct Authority show that Post Office's underwriter - Astrenska - paid out 85-90% of claims made on annual European policies in 2022. This was above the average rate of 76%

It accepted 85-90% of claims made on annual worldwide policies - above the average of 82%.

It paid 80-85% of claims made on single trip policies - above the average rate of 73%.

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Post Office travel insurance: how can I claim?

Medical emergencies: (+44) 208 865 3074 (from abroador 0208 865 3074 (from UK).

For all other claims it's 0333 333 9702.

You'll need your policy document when you call.

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