Sainsbury's Bank travel insurance review

What does Sainsbury's Bank travel insurance offer?

Sainsbury's Bank offers three levels of travel insurance policies: Platinum, Gold and Silver.

Its policies are underwritten by ERGO Travel Insurance Services LTD.

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Does Sainsbury's Bank offer the best travel insurance?

We've rated dozens of insurers on their policies and, where possible, claims service. 

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How good are Sainsbury's Bank's travel insurance policies?

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How good is Sainsbury's Bank at handling claims?

The latest data from the Financial Conduct Authority show that ERGO Travel Insurance Services – which underwrites Sainbury Bank's policies – paid out 70-75% of claims made on annual European policies in 2022. This is below the average of 76%.

ERGO paid out 60-65% of claims made on annual worldwide policies, below the average of 82%.

It paid 60-65% of claims made on single-trip policies – below the average of 73%

Sainsbury's Bank travel insurance: how can I claim?

For medical emergencies abroad call  +44 (0) 1403 288 125.

To make a claim, call  01403 288 421.

Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.

You'll need your policy document when you call.

• Find out more: how to claim on your travel insurance